Licence keys

Every Veda Pro or Veda Max purchase comes with a licence key. Here's where to find it and how to activate it.

On this page

Where to find your key

Right after checkout, the thank-you page shows your key with a Copy key button — it can take a few seconds to appear. We also email it to the address you paid with, from support@getveda.app — check your spam folder if it isn't in your inbox. Your receipt comes separately from Paddle, our merchant of record.

Keys look like VEDA-7K2Q-M9XD-4TRB-H3FA. Capitals, spaces and dashes don't matter when you paste one.

The same kind of key is used for Veda Pro and Veda Max; Veda works out which plan it's for.

Activate it

  1. Click the Veda icon in your menu bar or tray, then Open Veda.
  2. Click Settings in the sidebar, then Plan & usage.
  3. Under Already bought one?, paste the key.
  4. Click Activate.

Settings → Plan & usage then shows your plan, the email you paid with and the last few characters of the key (for example "key …7F3A").

Removing it from a computer

A key works on one computer at a time. On a paid plan, Settings → Plan & usage has Remove from this Mac (or Remove from this PC). That frees the key so you can use it on another computer, and signs this one out. On Veda Pro and Veda Max, the monthly AI requests belong to the key, not the computer, so moving it doesn't reset them.

Activating the same key again on the same computer reuses its existing slot — it doesn't use up another one.

Common messages

MessageWhat to do
That licence key wasn't found.Check it was copied in full — it starts with VEDA- and has four groups of four characters.
That licence key is no longer active.The purchase was refunded, or the subscription was cancelled, paused or has ended. See Manage your subscription.
This key is already in use on another computer.It's active on another computer. Remove it there first (Settings → Plan & usage → Remove from this Mac/PC), then activate here.

Lost your key? Search your email for "licence key" from support@getveda.app. Still can't find it, or need anything else? Write to support@getveda.app from the address you paid with.